Force Urbania on Rent in Delhi - Premium Van Rentals

We have comprehensive breakdown support:

• Immediate response: Call our 24/7 helpline
• On-site assistance: Driver attempts basic repairs
• Replacement vehicle: If issue can't be resolved quickly, we send a replacement (based on location and availability)
• No extra charges: Breakdown is our responsibility; you don't pay extra
• Alternative arrangements: In remote areas, we arrange alternative transport

Our vehicles undergo pre-trip inspections to minimize breakdown risks. In 5+ years, our breakdown rate is less than 2%.

Yes, the Urbania is excellent for mountain driving. You can hire it comfortably for hill stations. Key points:

• Hill station charges apply: ₹500–1000/day for mountain areas
• Experienced drivers: We assign drivers familiar with hill routes
• Vehicle preparation: Specific checks for brakes, tyres, engine
• Seasonal restrictions: Some routes closed in heavy snowfall (December–February)
• Permits required: For restricted areas like Rohtang Pass, permits are arranged separately

Our drivers are trained in mountain driving and know all safe stops, weather patterns, and road conditions.

We take driver conduct very seriously. If you face any issues:

• Immediate complaint: Call our support number instantly
• Driver warning: We speak with the driver immediately
• Driver replacement: If the issue is serious, we arrange a replacement driver
• Compensation: Depending on severity, we offer a partial refund or discount on future bookings

We have a driver rating system. Drivers with low ratings are retrained or removed from customer-facing duties.

Yes, we provide proper GST invoices for all corporate bookings. Required documents:

• Company name
• GST number
• Billing address
• Email for invoice delivery

Invoices are typically sent within 24 hours of journey completion. We can also provide proforma invoices before the journey for advance approval.

Yes! We offer decoration services for:

• Wedding baraats: Floral decorations, ribbons, lights
• Birthdays: Balloons, banners, streamers
• Anniversaries: Roses, "Just Married" signs

Decoration charges: ₹1,500–5,000 depending on complexity. Decorations should not obstruct the driver's view or interfere with safety. We use lightweight, vehicle-safe materials.

Yes, well-behaved pets are allowed with prior notice. Requirements:

• Inform during booking (some drivers may be allergic/uncomfortable)
• Pet should be in a carrier or properly controlled
• You're responsible for any damage or cleaning required
• Additional cleaning charges may apply: ₹500–1000

We love pets, but need advance notice to assign an appropriate vehicle and driver.

Child seats: Not provided by default, but you can bring your own. Inform us in advance so the driver can help install securely.

Wheelchair accessibility: Standard Urbania doesn't have a wheelchair lift/ramp. However:

• Wide doors allow easier entry
• We can provide assistance in boarding
• Wheelchair can be folded and stored in the luggage area
• For passengers with severe mobility issues, we can recommend specialized accessible vehicles

Inform us about any special needs during booking for best arrangements.

No, we provide Urbania vans only with professional drivers. This is for several reasons:

• Insurance coverage requires our authorized drivers
• Urbania requires a commercial driving license
• Our drivers know routes, rest stops, and local areas
• You can relax and enjoy the journey without driving stress
• Safety and liability concerns

Our rental price includes:

• Vehicle with fuel for package kilometers
• Experienced driver with allowance
• Standard inter-state tolls
• Parking at tourist destinations
• Vehicle insurance
• 24/7 customer support

Not included (charged separately):

• Extra kilometers beyond package
• Extra hours beyond package
• Driver overnight stay (outstation trips)
• Hill station charges (for mountain areas)
• State entry taxes (certain states)
• Personal expenses, entry tickets, accommodation

We require 20–30% advance payment to confirm your booking. The remaining amount can be paid:

• Before journey start (preferred)
• After journey completion (for regular customers)
• 50% advance + 50% after trip (for outstation tours)

Advance is refundable if you cancel 24+ hours before the journey. Cancellation within 24 hours incurs 50% advance forfeiture.

Yes, if you've traveled with us before and prefer a particular driver, mention this during booking. We'll try our best to assign the same driver based on availability.

For first-time bookings, we assign drivers based on:

• Route expertise
• Language requirements
• Customer reviews
• Availability

All our drivers are equally professional, verified, and experienced.

Passenger responsibilities:

• Valid ID proof (Aadhaar, PAN, Driving License, Passport)
• Booking confirmation (print or digital)

Our driver carries:

• Vehicle registration certificate
• Commercial permit
• Insurance papers
• Pollution certificate
• Driver's license
• Route permits (if required)

For border crossings (Delhi to Uttarakhand/HP), passengers should carry ID proofs. For international tourists, passport is mandatory.